Hey, I’m back to help you out with New Pages Experience, and one of the coolest new features in New Pages Experience, I believe, is the Moderation Assist. It actually helps you moderate comments before things become an issue. And it’s also the spot where if you had specific words that were blocked from your page they may have not carried over to the New Pages Experience, and you may need to add them.
So when you’re on your page, and you’re logged in as your school, up in the upper right hand corner, you’re going to click on the professional dashboard. Remember, if it’s grayed out, it’s because you’re logged in as yourself and not as your school. Once you get there, on the left hand side, you can scroll down to Moderation Assist. And with that, you can hit Let’s Go, and it’s going to give you some options to add some criteria for moderating the comments that come in on your page.
So first of all, there’s about the author, where if it’s a brand new account, or if there’s no profile picture, or if they have no friends or followers, you’re actually able to click on those and then enable them so that people that don’t have a profile picture, which means maybe it’s a fake account, would not be able to have a comment shown on your page. Again, remember, comments, if they’re automatically hidden by Facebook, still show up to the person who made the comment. They don’t show up to the rest of your followers, so it can really help protect you.
Now, another really helpful one is criteria about the comment. If they include any kind of link in their comment, you can have it automatically hidden. You guys, this has been super helpful with all those spam requests, spam comments that people are coming in to say, “Hey, we’re live streaming your football game,” even though it’s from somewhere overseas or something. So you can actually limit those comments from ever showing up, which is super cool.
Remember, you can always unhide it if it’s actually a comment or a link that you’d want included. You also are going to be able to comment as the page with links to respond to people, but don’t think that you’re limiting yourself when you put these things in. This is followers of your page.
You can also limit people that wanna have an image in their content. You can have profanity in comments, links to specific sites, video in comments, and then those keywords in comments. That is where your blocked word list comes in, and you’re gonna wanna make sure that you upload that. Okay? So Moderation Assist. Very helpful tool.
Check it out. I think it’s going to really help you take control of your page.
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